Add a Download Page to a Phone Line
Download pages can be shown normally, or as a 'not downloaded' alternate page to any other page.
to configure a page on a phone line
Use the overlay at the left as a guide to setting up fields
Indicates required field
Phone number that will show this this engagement when a customer calls you from an Android phone that has a copy of the SimplyCalled module installed.
Phone Line Title
This is the name of the phone line, like 'customer service'
The title of the page. e.g. My Surveys. You may have more than one page on a phone line and this will distinguish the different pages. The pages will display in round-robin fashion
Thank You Text
The text that will appear in the BOLD area. 60 characters max
A question suitable for immediate feedback with two answers. 60 character max.
Action Button Text
Words to appear in left answer button. 10 character max
App to download
Enter an Android package name. (e.g. com.king.candycrushsaga). You can find this name by going to the app's web page in play.google.com, and viewing the URL. the value after 'id' is the name you enter here
Use as 'not downloaded' alternate
Show page when app not on phone
If you check this box, this page will be shown when the 'App to download' is not on the phone. If app is on the phone, the existing page name to the right of this checkbox will shown
Alternate existing page if app is on phone
If the checkbox to the left is checked, Enter the name of an existing page on this phone line that will be displayed if the app is on the phone. In general, that page should be an education type page that links to starting the same app.
Re-enter your login email address
Coming soon:Live drag and drop active preview of your work. For the beta we'll manually configure this for you on our back-end.
Return to my phone lines
Copyright © 2016